Following 40 years of traditional Fish & Chips at Trenchers of Whitby, winner of the UK’s Best Fish & Chip Restaurant for 2019 as part of the National Fish and Chip Awards, we are proud to bring this institution to Whitley Bay.
Offering friendly service with a smile, Trenchers is a place the whole family will love. The restaurant notably enjoys a special spot directly underneath the dome, with a pianist playing on selected days.
Every Wednesday, Friday and Saturday evening, our spectacular pianist, Mike Waller, will be playing on the grand piano from 6pm.
We are proud to announce that Trenchers, Spanish City is officially the Best Fish and Chip Restaurant in the UK as part of the 2020 National Fish and Chip Awards.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.